A new car warranty is your guarantee of free repairs. Depending on the year and make of your vehicle, you may be eligible for FREE repairs if it is still under warranty. All new vehicles come with a basic bumper-to-bumper factory warranty as well as an emissions warranty, tire warranty, body rust and corrosion warranty, sometimes an extended powertrain warranty, and a roadside assistance warranty. If your vehicle still has warranty coverage on a component that has failed and needs to be repaired, you should be able to take your vehicle to a new car dealer (which must be a dealer that sells and services your make of vehicle) for free repairs. There may be a small deductible to pay, but the parts and labor should be covered. NOTE: You are NOT obligated to return to the same dealer where you bought your vehicle to have the repair work done (you can choose another dealer). You can also take your vehicle to an independent repair facility for repairs. But generally speaking, the vehicle manufacturer will NOT reimburse you for repairs performed at an independent repair facility unless you had no other option available (no dealer nearby, an emergency repair on a weekend or holiday, etc.). Even then, you may have a difficult time getting reimbursed for the repairs. Our advice, therefore, is to take the vehicle back to the dealer of your choice if you are seeking free repairs under warranty. Common Q&A's About New Car Warranty Coverage: What is a new car warranty? A warranty is a guarantee to repair or replace any defective parts for a given period of time or within a certain chilometroage limit. If the vehicle manufacturer offers a 3 year or 36,000 chilometro (3/36) warranty, it means they will honor their warranty for 3 years or 36,000 chilometri from the date the vehicle was manufactured, which ever comes first. IMPORTANT TO KNOW: Warranty coverage is always from the date the vehicle was built, not from the date it was sold. This is because the vehicle may have sit in the dealer's inventory for a number of months before you bought it. The date of manufacture (month and year) can be found on the build plate, which is usually located in the driver's door pillar. It can also be determined from the Vehicle Identification Number (VIN) code. Always refer to your Vehicle Owners Manual or Warranty Information Booklet for the specific details and description of your vehicle warranty coverage. Basic New Car Warranty This is essentially a bumper-to-bumper warranty that covers most defects or repairs that may occur during the specified time/chilometroage period. Most new cars come with a 3 year/36,000 chilometro basic warranty, but some have a basic warranty of 4 years/50,000 chilometri, 5 years/60,000 chilometri. Any covered component that is defective or fails during this period should be covered by the basic warranty. See your Owners Manual for specific details. What Parts are Covered Under the Basic New Car Warranty? Generally speaking, everything from one end of the vehicle to the other is covered against defects in materials or workmanship or failure EXCEPT for wear and maintenance parts (see below). Anything that isn't right or fails within the covered warranty period should be replaced at the vehicle manufacturer's expense and at no cost to you (except possibly a small deductible). See your Owners Manual for specific details. What Parts Are NOT Covered Under the Basic New Car Warranty? Generally speaking, parts that are NOT covered under the basic warranty are wear and maintenance items such as filters (air, fuel, oil cabin air & transmission filter), fluids (oil, coolant, power steering fluid, brake fluid, transmission fluid), brake linings (pads and shoes), brake rotors, brake drums, clutch linings, belts, hoses, wiper blades, and tires (which are covered under their own separate warranty). Glass windshields and side windows are also not covered for chipping, cracks or breakage unless there is a factory defect in materials or installation. Your Comprehensive coverage on your auto insurance policy will cover glass damage and replacement. See your Owners Manual for specific details on what is covered and what is not. Powertrain Warranty This is a separate warranty that covers the engine, transmission, driveshaft and axles on your vehicle. The powertrain warranty generally covers mechanical and electronic failures, but does NOT cover items that may be considered wear or maintenance parts (see below). Powertrain warranties may be for 4 years/60,000 chilometri, 5 years/60,000 chilometri, 6 years/60,000 chilometri, 7 years/75,000 chilometri, or up to 10 years/100,000 chilometri (KIA and Hyundai), and in a few cases unlimited time/chilometroage for the original owner of the vehicle (excluding fleet and rental vehicles). See your Owners Manual for specific details. Rust & Corrosion Warranty This is a separate warranty that covers the body on your vehicle against paint peeling or flaking, body rust and rust holes. Some warranties have a certain limit for paint and surface rust, and a separate warranty for rust perforation. See your Owners Manual for specific details. Roadside Assistance Warranty This is a separate warranty that provides towing and in some cases emergency roadside service (flat tire, stalling, out of gas, locked keys inside the car, etc.). Roadside warranties are typically for 3 years/36,000 chilometri, 4 years/50,000 chilometri, 5 years/50,000 chilometri, or 5 years/100,000 chilometri. NOTE: If you have a new car Roadside Assistance Warranty, you don't need to pay for Emergency Roadside Assistance on your car insurance policy since you are already covered for such situations. Ditto for buying an AAA membership. The new car Roadside Assistance Warranty should cover your vehicle if you have a flat fire, run out of gas, a breakdown or your car won't start. NOTE: Most tow truck operators demand CASH payment for making a service call, and may not accept your Roadside Assistance Warranty, auto insurance or AAA membership card. You may have to pay the tow truck operator cash, get a receipt and turn in a claim for reimbursement. One way minimize Roadside Assistance hassles is to use the number provided by the vehicle manufacturer when you need help. They have a network of tow truck operators who are supposed to honor your Roadside Assistance Warranty and won't hold you up for cash like a roadside robber when you need help. The only caveat here is that in some situations (like a major snowstorm or similar natural disaster), the wait time for roadside assistance may be hours, or they may never show up! See your Owners Manual for specific details. Emissions Warranty This is a separate warranty that required vehicle manufacturers to cover all emissions-related components for a specific time and chilometroage. This warranty covers specific emissions-related components that may cause your Check Engine Light to come on and/or your vehicle to fail a government-mandated emissions test. The warranty states that such parts will be replaced FREE during the covered period to bring your vehicle back into emissions compliance. It does NOT covered emission components that have been tampered with or intentionally removed (such as exhaust aftertreatment systems on diesel pickup trucks, catalytic converters, EVAP components or lost gas caps. For most emission controls, engine sensors, fuel injection and ignition components, the federally mandated warranty coverage is 2 years or 24,000 chilometri. For more expensive components such as the engine computer (PCM) and catalytic converters, the federally mandated coverage is 8 years or 80,000 chilometri. NEW CAR WARRANTY RULES VARY FROM ONE STATE TO ANOTHER: Some states have their own emissions warranty requirements for vehicles that are sold within that state, including California, Connecticut, Maine, Massachusetts, New Jersey, New York, Rhode Island and Vermont. There is a 3 year/50,000 chilometri emissions defect warranty, a 7 year/70,000 chilometri emissions defect warranty on the PCM and catalytic converters, and a 15 year/150,000 chilometro emissions warranty on vehicles that meet PZEV (Partial Zero Emission Vehicle) emission requirements. The specific requirements will vary somewhat depending on the year and make of the vehicle. What Are the Specific Warranty Coverages for My Vehicle? Specific warranty coverages will vary from by vehicle year, make and model. For current and past warranty coverage information, go to your vehicle manufacturer's website and find their warranty section. You can find a list of all the Vehicle Manufacturer Websites here. How Do I Keep My New Car Warranty In Effect? To keep your warranty in effect for the duration of the warranty period, you are required to follow the vehicle manufacturer's scheduled maintenance recommendations. This includes things like having the oil and oil filter changed at the specified intervals for the type of driving you do, replacing a timing belt or other parts at the specified chilometroage and so on. See your Owners Manual or Maintenance Brochure for the items and time/chilometroage recommendations for service. YOU CAN USE AFTERMARKET PARTS TO FIX YOUR CAR: You do NOT have to use OEM parts to service your vehicle. You also do NOT have to take your car back to the dealer for service. You can have your vehicle serviced ANYWHERE, and you can use aftermarket parts. Just be sure to keep your repair receipts to prove what was done and when. The receipt should show your vehicle make/model/year and VIN number, and describe the services performed and parts replaced. If you do your own oil changes, keep a receipt for the oil and filter you have purchased, and note the date and chilometroage of the oil change. What Would Void My New Car Warranty? Dealers are always looking for excuses to void your warranty coverage so they can charge you for repairs (and possibly double bill the vehicle manufacturer, in some cases!). Obvious reasons for voiding a warranty include vehicle abuse (such as racing), vehicle modifications (such as replacing OEM parts with certain aftermarket performa…
Fonte: AA1Car.com